Terms & Conditions
Welcome to Sokk Republic (“we,” “us” or “our”). By accessing and using our website, you (“Customer,” “you” or “your”) agree to comply with the following Terms and Conditions, which govern your use of our website and the purchase of our products.
If you do not agree with any part of these terms, please do not use our services or purchase products from our site. Effective date: 30 December 2024.
General Terms
Eligibility
You must be at least 18 years old to use our website and make a purchase. By using this website, you represent that you are at least 18 years of age or have obtained the consent of a parent or guardian.
Use of website
You agree to use our website solely for lawful purposes. You are prohibited from using this website for any unlawful activities, including but not limited to fraud, hacking or distribution of malicious software.
Orders and Transactions
Product availability
While we strive to ensure that our website provides accurate information regarding product availability, all orders are subject to acceptance and availability. We reserve the right to limit the quantity of products we sell and to discontinue any product at any time without prior notice.
Pricing and payment
All prices displayed on the website are in Sri Lankan Rupees (LKR) unless otherwise specified. Prices and product availability are subject to change without notice. We accept payment through PayHere (credit and debit cards, mobile wallets and internet banking), Mintpay, Koko and Direct bank transfer.
Order confirmation
After placing an order, you will receive an email confirming your order details. This does not constitute an acceptance of the order. We reserve the right to cancel or modify any order if necessary, including in cases of pricing errors or inventory issues.
User Accounts
Account creation
You can place an order as a guest, but some features on our website may require you to create a user account. You are responsible for maintaining the confidentiality of your account and login credentials and for restricting access to your account.
Account suspension
We reserve the right to suspend or terminate any user account at our sole discretion, particularly if there is a breach of these Terms and Conditions, including but not limited to abusive behaviour, fraudulent activities or any action that disrupts the website’s services.
User Conduct
Unlawful behaviour
You agree not to engage in fraudulent, deceptive or unlawful activities on our website.
Harassment
You agree not to use our website to post, transmit or distribute any content that is abusive, defamatory, threatening, discriminatory or otherwise harmful to others.
Hate speech and bullying
You agree not to promote hate speech, bullying, violence or discrimination against individuals or groups based on race, religion, gender, sexual orientation or other protected categories.
Spam and unsolicited promotions
You agree not to distribute spam, promotional content or unsolicited advertising via our website.
Intellectual property infringement
You agree not to use our website to violate intellectual property rights, including the unauthorised use of copyrighted materials, trademarks or other protected content.
Intellectual Property
Ownership
All content on this website, including but not limited to text, images, graphics, logos, trademarks, designs and software, is the property of Sokk Republic and is protected by copyright, trademark and other intellectual property laws. You may not use, reproduce, distribute or create derivative works from any content on our website without our prior written consent.
User-generated content
By submitting any content to the website, including reviews, comments or feedback, you grant us a non-exclusive, royalty-free and irrevocable licence to use, display and modify the content in connection with the operation of the website and our marketing efforts.
Website Availability
Downtime and errors
While we strive to provide uninterrupted access to our website, we cannot guarantee that it will be error-free or available at all times. We reserve the right to temporarily suspend or take down the website for maintenance, upgrades or other reasons, and are not responsible for any inconvenience caused by downtime or technical issues.
No liability for errors
We make no representations regarding the accuracy, completeness or reliability of the content on the website, and are not liable for any errors, inaccuracies or omissions in the information provided, including product descriptions, pricing and availability.
Third-party links
Our website may contain links to third-party websites that are not operated by us. These links are provided for convenience, and we do not endorse or control their content. We are not responsible for any issues arising from the use of third-party websites, including the collection of personal information or any losses you may incur while using those sites.
Liability and Indemnification
No liability for damages
To the fullest extent permitted by applicable law, Sokk Republic shall not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of the website or the products purchased, including but not limited to loss of profits, data or business opportunities.
Limitation of claims
Any claims against Sokk Republic arising out of or related to the use of the website or products must be made within 7 working days from the date the issue occurred. Claims submitted after this period may not be considered, and your sole remedy for dissatisfaction with the website or products is to discontinue use of the site or return the product in line with our Return & Refund Policy.
Indemnification
You agree to indemnify, defend and hold harmless Sokk Republic, its officers, directors, employees, agents and affiliates from and against any and all claims, liabilities, losses, damages, expenses or costs (including reasonable legal fees) arising from your use of the website or any violation of these Terms and Conditions.
Changes and Governing Law
Modifications to terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the website after such changes constitutes your acceptance of the new Terms and Conditions.
Governing law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
Dispute resolution
Any disputes arising under or in connection with these Terms and Conditions will be resolved through negotiation or, if necessary, through arbitration in Sri Lanka, in accordance with applicable arbitration laws.
